Boarding Guide

Start at The May Fair Hotel, Stratton Street, Mayfair. Travel to Victoria Coach Station, 164 Buckingham Palace Road, London SW1W 9TP.

• Taxi: Most comfortable option with luggage; usually the best embarkation-day choice.
• Uber or rideshare: Good alternative when pickup timing is confirmed in advance.
• Walking: Possible if traveling light, but not recommended with cruise luggage.

• Aim to arrive at Victoria Coach Station at least 30-45 minutes before coach check-in.
• Build extra margin for London traffic and hotel departure delays.
• Keep passports, transfer documents, and cruise paperwork accessible before leaving the hotel.

Address: Victoria Coach Station, 164 Buckingham Palace Road, London SW1W 9TP.

Follow Holland America transfer signage and staff instructions for the correct bay and boarding queue.

• Have transfer confirmation and cruise booking details ready before reaching the queue.
• Board when your coach group is called and follow staff guidance for seat assignment.
• Keep day bag with travel documents, medications, and valuables with you on board.

• Large bags go in the coach hold and should be clearly tagged with your name and ship details.
• Confirm the luggage count before the coach departs.
• Use the restroom before boarding to minimize disruption during travel.

• Coaches arrive directly at Dover Cruise Terminal coach drop-off.
• Porters collect checked luggage at the terminal approach area.
• Keep carry-on bags with essential items and documents with you.

• Proceed to terminal entry with passport and boarding documents ready.
• Complete security and check-in in the order directed by terminal staff.
• Wait in the assigned lounge area until your boarding group is called.

• Confirm onboard account requirements before boarding.
• Keep embarkation paperwork in hand until you enter the ship.
• Once onboard, verify your luggage delivery instructions and cabin details.